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Frequently Asked Questions

What is Screenprinting?

Screen printing is a printing technique that uses a woven mesh to support an ink-blocking stencil. The attached stencil forms open areas of mesh that transfer ink or other printable materials which can be pressed through the mesh as a sharp-edged image onto a substrate. A fill blade or squeegee is moved across the screen stencil, forcing or pumping ink into the mesh openings for transfer by capillary action during the squeegee stroke. Basically, it is the process of using a stencil to apply ink onto another material.

screen printing
screen printed t-shirts

Screen printing is also a stencil method of print making in which a design is imposed on a screen of polyester or other fine mesh, with blank areas coated with an impermeable substance. Ink is forced into the mesh openings by the fill blade or squeegee and onto the printing surface during the squeegee stroke. It is also known as silkscreen, serigraphy, and serigraph printing. A number of screens can be used to produce a multi-colored image.

1. What is your turn around time?

For screen printed items our average turn around time is 7 business days after order approval.  This can vary during non-peak or peak times. 

For embroidered items our average turn around time is 7-10 business days after order approval.  This can also vary during non-peak or peak times.

For promotional products our turn around time is 10-12 business days after order approval. Some specialty items take up to 21 days.  Also we do offer rush services on some promotional products.  Turn around time depends on item ordered, quantity, and ship from location. 

2. Do you offer rush service?

Yes we can offer rush on certain items.  Please contact us if you have a particular date your order is needed. 

3. How do I pay for my order?

Cash, check, school PO, and credit card.

4. Do you require payment prior to placing an order?

We typically require 50% down after the sales order is approved.  Balance due upon completion prior to pick up or delivery.  Schools paying with a PO are exempt from the 50% deposit.

5. Do I need to provide art work?

No. We have a graphic designer on staff who will create your custom design or logo. This fee is included in your pricing which will be quoted to you for your order.

6. Do you have a retail shop where I can purchase items?

Yes we have a retail shop that is open daily.  We currently have 5 outside vendors in addition to our own retail goods.  Our vendors are Mint & Lace Boutique, Rust & Relics, CM Dezigns, KA Ranch, and Certifiably Nuts.  Our Rally shop offers MISD PROUD, Heritage and MHS apparel and goods along with seasonal designs.  We are also a distributor for Bison Coolers and are a supplier of various promotional products.  

7. How much do you charge to put a name or number on a shirt?

Names are $5.00 and require 24 hours notice and numbers are $3.00 and can be done while you wait under most circumstances.

8. Can I provide you with items to screen print, embroider or heat press with custom designs?

Due to some limitations with retail purchased products, we are typically unable to accept customer supplied items for screen printing or embroidery.  Please contact us if you have a question or concern about a particular item.

screenprinting machine
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